Optimize paper based processes
Transform paper into a reusable electronic archive
Paper is pervasive for almost any business but limits the ability to quickly process and share its contained information.
60%
companies aiming to optimize their paper based processes need a way to quickly convert it to electronic format and then make it available to employees, partners and other IT systems (such as CRM, BPM or information portals).
18%
of our partners make use of SEAL for electronically archiving documents and making them generate value easier than with traditional document management or enterprise content management systems.
52%
of companies considerably are limits the ability to quickly process and distribute information contained on this support by the overwhelming paper word and physical space of them.
How companies use documents
Every organization has its way of use of documents and we present below a few scenarios for their use.
Insurance companies use it for quickly process claims documentation
Insurance companies need to quickly process claims related documentation alongside the original policy to optimize their service while also reducing risk.
Banks use it to collect customer documents
Banks use it to collect customer documents (e.g.: credit applications, new contracts, identification and support documentation, checks) at their point of origin, in the local branch and make them available for back-office processing while keeping them in a customer centric records file.
Human resource departments use it for managing a number of documents grows
Human resource departments are responsible for managing a number of documents grows exponentially with the development of the company and the increasing number of employees. The law requires long-term preservation of information related to employees (documentation concerning contracts of employment and wages must be kept for a period of 50 years), which leads to the necessity of setting up an archive of documents, to which the employees of this department must have a quick and easy access.
Retail companies use it to collect their daily office documents
Retail companies use it to collect their daily office documents such as transportation and delivery records, supplier packing slips, delivery orders and other financial or operational documents.
Legal departments use it to maintain a record of all company business engagements
Legal departments use it to maintain a record of all company business engagements and keep them for auditory needs, litigation support and business review processes'
Accounts payable departments use itto matching incoming invoices
Accounts payable departments being tasked with matching incoming invoices with their related purchase order and receipt documentations, typically generated in multiple organization locations use SEAL to centrally build a complete documentation view, linked and stored properly;
Oil & Gas and Energy companies use it to build technical documentation libraries
Oil & Gas and Energy companies use it to build technical documentation libraries containing their as-built infrastructure both for internal reference use as well as for interacting with external partners for new engineering projects delivery;
Feature summary
The following SEAL features and characteristics are key for the success of this use case
01.
Embedded document capture software, designed for ad-hoc usage by non-specialized users.
02.
Flexible, configurable metadata model for adapting each service instance to each customer specific needs.
03.
Dynamic adaptive data model allowing the authorized customer end user to extend the data model as needed without IT involvement (thus allowing true business flexibility).
04.
Unlimited configurable data perspectives allowing each customer and its internal user groups to browse the stored data through personalized views;
05.
Bulk import feature together with individual document metadata for fast and accurate file ingestion;
06.
Internal document viewer, web based, designed to provide optimum visualization of large scanned documents (E.g.: technical drawings) over low bandwidth;
Achieved benefits
Upon using this service, our customers typically experience these benefits
Reducing time needed to process branch office documents (e.g.: credit applications, claims, other specific customer transaction documents).
Consolidating documents into matter-centric virtual files (e.g.: customer file with all related documentations from various business services/lines, patient files, partner files, equipment files, building files etc.).
Optimizing document courier costs through reducing the need to move paper around different business locations, especially high-cost 1-day courier services.
Reducing the risk of losing documents since they can be scanned and organized at the point of origin.
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